Lending Portfolio Manager

About us

We are a small team of ambitious, passionate, and committed people who have come together to make our shared purpose a reality – to help build better futures for the communities that need it most. Following the award of our full banking licence we are delighted to be adding to our team to enable our big ambitions. We are determined to grow a bank that we can be proud of. One that makes a difference, is empathetic, fair and creates opportunities for everyone.

Role purpose

In this new and exciting role you will use your knowledge and experience to combine art with science to manage the Bank’s lending portfolio of bespoke property-backed loans.

Reporting directly to the Head of Lending Portfolio & Business Support, you will help manage GBB’s lending portfolio and assist GBB deliver key business objectives.

As a Lending Portfolio & Business Support Manager, you will assist the Head of Lending Portfolio & Business Support with the following:

  • Managing and responsibility for the Lending portfolio’s post-lending activities and loan maturity strategies.
  • Working closely with front-line relationship teams with the management of post-lending in-life loan activities and subsequent reporting of key performance metrics to CCO and appropriate committees.
  • Manage the credit relationship for customers classified as Watch or Recoveries and mitigate the risk to the Bank as well as minimise provisions and maximise recoveries in a capital efficient manner.
  • Support the risk and front-line relationship teams throughout the Collections process to ensure customers supported appropriately and Business Support Policy is followed.
  • Manage Watch and Recovery customer relationships whilst demonstrating a range of recovery and restructuring techniques across the portfolios to reduce risks and align portfolios to the risk appetite.
  • Analysing complex important customer/business metrics/problems and finding solutions to them.
  • Working collaboratively and constructively with others in risk and front-line relationship teams to ensure mutual satisfaction and continued growth whilst able to demonstrate independence.
  • Continual implementation, maintaining and improving relevant systems & Policies.

Skills and experience – you are/will have most of the following:

  • Proven experience in credit risk, collections and workout roles across financial services and Specialist Mortgage banking.
  • Experience of working in a team with the ability to influence outcomes.
  • Good awareness of the regulatory framework including Conduct and Compliance requirements.
  • Proven analytical skills with a strong working knowledge of risk control systems, processes and reporting.
  • Excellent interpersonal skills, including the ability to engage with clients who are facing stressed trading conditions.
  • Evidence of the ability to communicate effectively and support both risk and front-line relationship teams.
  • Evidence of balanced and independent judgement with a proven ability to drive change.
  • Strategic interest and vision.
  • Exceptional problems solving skills.
  • Strong financial acumen and expertise in project finance, risk management, and financial modelling, Loan & Debt servicing.
  • Ability to multitask and prioritise projects.

What we can offer you:

💰 8% company pension contribution and 3% individual contribution (which you can opt to increase)

🚀 The opportunity to participate in our future success via share options (CSOPs)

🌴 30 days holiday every year – which includes your birthday off 🎂 + bank holidays on top

🏖 Work from Anywhere – for four weeks of the year you can work from anywhere worldwide

🏡 Flexible working – you ‘own the way you work’ and we are proud to have been recognised as being one of the top 100 most flexible companies to work for in the world.

🏥 Top tier private medical cover with WPA – includes no excess + you can add family through salary sacrifice

🔒 Death in service at 4 x base salary with Aviva

🧠 Mental health support – through a helpline and counselling sessions

👶 Enhanced maternity, paternity and adoption leave

🎉 Various surprise and delight moments throughout the year to help build team connection

What else do I need to know?

Location: You will predominately work from home but will be required to travel to our offices when your role requires this.

Salary: £60,000 per annum

Hours: 35 hours per week

How to Apply:

Please submit both your CV and cover letter to careers@thegbb.co.uk, linking your experience to our requirements in order to have your application considered.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates, regardless of their age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.

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